Cancellations at least 60 days in advance of the booking are fully refundable minus a $200 cancellation fee. After 60 days we are able to offer refunds only if we resell the rooms for the dates of the original booking.

We understand that life happens, but if you need to cancel please give us as much notice as possible!

Check in time at The Lodge is daily from 3:00pm-5:00pm.

Please consider this two-hour window when making any additional travel plans and reservations, particularly when arriving in the area on the same day. In consideration of creating an awesome guest experience, we ask that our guests check in between 3:00pm and 5:00pm. Unfortunately, we are unable to accommodate arrivals after 5:00 pm.

Everything you need to fully immerse yourself in the world-class nature! You will likely have your favourite hiking attire; long pants, shorts, etc… However, we think it is always helpful to have a reminder of a few things.

We suggest:

i. A waterproof and Breathable jacket

ii. A fleece layer

iii. Your favourite toque (never leave home without it)

iv. Hiking boots or Trail shoes

v. A water bottle

vi. Hiking poles

(A note about water bottles: we encourage you to bring a water bottle as we do not sell water in plastic bottles. We do however have some wonderful water bottles for sale at The Lodge that will make a great addition to your pack and serve as a reminder of your trip to The Lodge.)

The Lodge at Bow Lake is a true escape. There are no telephones, TVs or wifi. But you might just find.. the breath-taking nature and human-to-human conversations are a far superior replacement.

Our rates include all accommodation, taxes and fees, as well as breakfast, lunch and dinner for all guests.

While we appreciate your generous spirit, we have a strict no tipping policy at The Lodge. Our staff receive a fair and living wage and we ask that you do not tip our staff.

Children over the age of 6 are welcome at The Lodge at Bow Lake, however only our Fireweed rooms have additional daybeds for use by children.

Unfortunately we are not able to accommodate pets, since all of our current rooms are located inside The Lodge.

All meals are served at a set time each day, and our delicious daily menus are arranged in advance by our head Chef.

As we are in an isolated location we are unable to run to the grocery store, so our ability to cater to personal food preferences is limited. That said, please let us know at the time of your booking if you have allergies or other medical diet requirements and we will happily work out meal accommodations in advance.

We serve a wide variety of treats and snacks at our Café including gluten-free and dairy-free options.

Yes. You will require a park pass for your vehicle while staying with us. This can be purchased at the main park gates on the Trans Canada Highway or at the entrance to the Icefields Parkway.

Yes! Our Café and Gallery are open to the public everyday during our summer season, June 1st to Sept 30 from 9:30 am to 4:30 pm.

We are thrilled and honoured you would consider us for your special event. However, at this time, we are unfortunately unable to host these events during our main summer season; however, if a fall gathering is in your plans reach out to us.